privacy policy

Sun City ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

When you place an order, sign up for our newsletter, or otherwise interact with our site, we may collect:

  • Name, email address, shipping address, and phone number

  • Payment information (processed securely — see below)

  • Order history and preferences

  • Technical information such as IP address, browser type, and device information, collected automatically via cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfil your orders, including shipping and customer service

  • Send order confirmations and shipping updates

  • Send marketing communications and newsletters, where you've opted in

  • Improve our website and the products we offer

  • Comply with legal obligations

Payment Processing

Payments made through our store are processed securely via Squarespace's integrated payment systems and third-party payment processors (such as Stripe or PayPal). We do not store your full payment card details on our servers.

Cookies

Our site, hosted on Squarespace, uses cookies and similar tracking technologies to operate the website, remember your preferences, and understand how visitors use our site. You can control or disable cookies through your browser settings, though some site features may not function properly as a result.

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Squarespace, to operate and host our website and store

  • Payment processors, to complete transactions

  • Shipping providers (such as Australia Post), to deliver your order

  • Email/newsletter service providers, if you've subscribed to marketing communications

  • Law enforcement or regulators, where required by law

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including order records for accounting and legal purposes.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information, where applicable

  • Unsubscribe from marketing emails at any time via the link provided in those emails

To exercise any of these rights, please contact us at [your email address].

International Visitors

If you are visiting or ordering from outside Australia, please be aware your information may be processed and stored in Australia or other countries where our service providers operate.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@suncitygallery.com

Last updated: 29 June 2026